Support and contact
We’re a small team and read every message. We usually reply within two business days.
Found a mistake in a card or scenario?
Tap Report an issue on the card or scenario in the app. It tells us exactly which item you mean, and we review every report. You can also email support@flyalphatozulu.com with the card’s ACS code.
For anything about the app itself (layout, features, ideas), use Settings → Send feedback.
Common questions
I didn’t get my sign-in code.
Check your spam or junk folder for an email from Alpha to Zulu, and make sure you typed your email address correctly. Codes expire after a short time, so request a new one if it’s been a while. Still stuck? Email support.
“Speak your answer” isn’t working.
Speech input depends on your browser. It works best in Chrome and Edge, and in Safari on iPhone and Mac. Allow microphone access when your browser asks. If it still doesn’t work, type your answer; the AI feedback works the same either way. Your browser may send the audio to its own speech service (Google or Apple) to turn it into text; we only receive the text.
I ran out of cards for today.
Alpha to Zulu never shows you the same card twice. If your study focus or stage leaves too few unseen cards, the deck will be shorter and the app will tell you. Try a wider study focus, or move to a later stage in Settings.
The AI feedback seems wrong.
It can be. AI feedback only compares your answer with the scenario’s Points to Hit, and it can miss things. Check the FAA references listed with the scenario, ask your CFI, and use “Report an issue” so we can look at it.
Can I put the app on my home screen?
Yes. On iPhone, open the beta in Safari, tap Share, then Add to Home Screen. On Android, open it in Chrome, tap the ⋮ menu, then Add to Home screen.
Delete your account
You can delete your Alpha to Zulu account and its data at any time:
- Open the app and sign in.
- Go to Settings.
- Tap Delete account and confirm.
This permanently deletes your account, training setup, progress, daily decks, scenario answers and AI feedback. Reports and feedback you sent are kept without your account ID so we can still fix the content. Details are in the privacy policy.
Can’t sign in? Email privacy@flyalphatozulu.com from the email address on your account and ask us to delete it. We’ll confirm when it’s done.